POPIA

Falco Domestic Appliances is responsible for the personal information it collects through this website and its direct customer interactions. Write to [email protected] about privacy or POPIA requests. Our Privacy Policy explains what we collect, why we use it and with whom it may be shared.

Subject to POPIA and other applicable law, you can ask whether we hold your personal information and request access to it. You can ask us to correct or delete information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or obtained unlawfully. You may object to certain processing and opt out of direct marketing.

Email [email protected] with “POPIA request” in the subject line. Tell us what information or action your request concerns and how we can contact you. We may need to verify your identity before sharing or changing personal information. We will handle your request in line with the law and explain if a legal duty requires us to keep a record.

Please contact us first if you have a concern about our handling of personal information. You may also lodge a POPIA complaint with the Information Regulator of South Africa using its official complaints service.